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CARTIME / HELP

Baku car rental questions

Choose a topic or type a word to find an answer. The page makes clear what the site already shows and what still needs confirmation before a real rental.

30 answers

Prices and ratesHow do I read the rates?

A car card shows a USD rate for one day. It depends on rental length: 2–3, 4–7, 8–14, 15–21, 22–31 or 32+ days. Compare the column for your actual period.

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Prices and ratesIs that the final rental price?

No. The site currently shows published daily rates. The request form calculates an estimate. The manager confirms the final price, availability and any additional terms.

Prices and ratesWhy are prices shown in US dollars?

The catalogue publishes daily rates in USD. Confirm the actual payment currency and any exchange rate before renting.

Prices and ratesDoes the rate change for longer rentals?

Yes. The catalogue has six duration tiers for every model. Compare the correct period: the 2–3 day rate is not automatically the monthly rate.

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Prices and ratesIs there a one-day rate?

The minimum rental period is 2 days. Published rates start with the 2–3 day tier.

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Prices and ratesIs prepayment required?

CarTime's prepayment rule has not been confirmed. Before sending money, get the amount, payment method and refund terms in writing.

Prices and ratesCan I pay by card or cash?

Yes. CarTime accepts card and cash. Online payment is not connected on this site yet; agree on the method and payment currency when arranging the rental.

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Prices and ratesIs there a mileage limit?

No, CarTime rentals have unlimited mileage. Travel is limited to Azerbaijan.

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VehiclesHow many cars are in the catalogue?

CarTime has 122 vehicles in its actual fleet. The site lists 55 distinct entries because cars of the same model and year can repeat. Availability for your dates is confirmed separately.

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VehiclesWhich vehicle classes are listed?

The catalogue includes Mini, Economy, Comfort, SUV, Business, VAN and Luxury. Filters on the home page help narrow the choice.

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VehiclesCan I choose a specific model?

You can find and compare a model now. Send a request for a specific model and dates; the manager will confirm availability.

VehiclesDo the card images show the exact vehicles?

Not yet. The catalogue uses labelled class illustrations rather than photos of specific cars. Clean fleet photos are needed before public booking.

VehiclesDoes the site show available cars?

Not yet. Search helps select dates and view rates, but it does not query a live fleet calendar.

Collection and travelCan I collect a car at Baku airport?

Yes, collection at Baku airport is available. Share your flight number and agree on the terminal, time, meeting point and any extra fee in advance.

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Collection and travelCan I return the car somewhere else?

The form lets you choose city or airport separately for collection and return. Actual points, times and charges for this scenario are not confirmed yet.

Collection and travelWhere can I drive from Baku?

Travel with the rental car is permitted within Azerbaijan. Explore our guides to Absheron, Gobustan and the north-western route, and confirm any car-specific terms before departure.

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Collection and travelHow much fuel should be in the car on return?

Return the car with the same fuel level as at collection. Record that level on the collection form.

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Collection and travelCan I collect a car late at night or early morning?

Collection hours and any out-of-hours charge have not been confirmed. For late flights, allow extra time to leave the terminal.

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Collection and travelIs delivery to my address available?

Yes, address delivery is available. Give us the address and time so availability and cost can be confirmed.

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Booking and termsCan I book a car now?

Send a request through the CarTime form; it is saved in the manager dashboard. You can also share a copy by WhatsApp or email. A manager confirms availability and terms; there is no instant confirmation or online payment.

Booking and termsWhat documents and driver age are required?

Drivers must be 24–70 years old with at least 2 years of driving experience. A valid driving licence and identity document will be needed; confirm the exact document list before collection.

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Booking and termsWhat about the deposit and insurance?

A deposit and basic insurance apply. The deposit amount depends on the car. Confirm the cover, exclusions and excess before paying.

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Booking and termsCan I extend a rental or change dates?

Extension and change rules are being finalised. They will depend on the car's availability for new dates and the agreement.

Booking and termsHow can I cancel a booking?

Contact the manager to change or cancel a confirmed rental. Ask for the specific cancellation terms before payment.

Booking and termsCan another person drive the car?

Yes, a second driver is allowed. Tell us before collection and provide both drivers' documents; confirm any extra charge when arranging the rental.

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Booking and termsCan I request a child seat?

Child seat availability, type and price are not confirmed. State the child's age and height when discussing the trip.

Booking and termsWhat if I return the car late?

Contact the rental provider before the agreed return time. CarTime still needs to publish its grace period and late fee rules.

Booking and termsDo I need to wash the car before return?

Cleaning requirements and possible fees are not published. Recording the interior and exterior condition at collection is useful.

Booking and termsWhat should I do after damage or an accident?

First make sure everyone is safe and call emergency services if needed. Then notify the rental provider and follow the agreement and insurance instructions; CarTime has not published its contact or exact procedure yet.

Booking and termsHow can I reach support during a trip?

CarTime support is available 24/7. Call +994 99 440 00 09 / +994 99 808 80 09 or email info@cartime.az. After an accident, first make sure everyone is safe and call emergency services if needed.

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